HR Associate

Position: HR Associate
 
Vacancy code                                VA/2021/B0049/22068
Position title                                   HR Associate
Department/office                          FA, SSC, BSSC, Bangkok Shared Service Centre
Duty station                                    Bangkok, Thailand
Contract type                                  Local ICA Support
Contract level                                 LICA-6
Duration                                          Open-ended
Application period                         30-Jun-2021 to 20-Jul-2021
Please apply directly through      https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=22068

Background Information - Job-specific

Reporting to the Team Lead – Staff Administration, the HR Associate provides global support to HR, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The work area is within contract administration and benefits & entitlements for UN staff.

The HR Associate promotes a client-oriented and consistent approach with regards to UNOPS’ policies and UN Staff Regulations and Rules in accordance with the corporately established protocols. He/She works in close collaboration with operations personnel in field offices and with UNOPS’ HQ personnel to exchange information and ensure consistent service delivery.

Functional Responsibilities

1. Efficient administration of UN staff contracts, benefits and entitlements

2. Advice to staff members on their personal benefits, entitlements and contractual events

3. Implementation of HR strategies and procedures

4. Knowledge building and knowledge sharing

1. Efficient administration of contracts, benefits and entitlements for UNOPS and Partner staff, focusing on achievement of the following results:

●Monitoring and tracking of transactions to ensure timely, consistent and equitable provision of services with a client focus

●Research of precedents and analysis of merits of specific requests and presentation of recommendations/solutions to supervisor

●Drafting and internal verification of letters of appointment as well as other event-driven administration letters outlining the conditions of the appointment/separations for the approval of the supervisor. Briefing to personnel on the conditions of service related to contracts

●Collection, verification and follow-up on required documentation related to benefits, entitlements and contracts

●Proactive coordination of the flow of work

●Advice to the supervisor on the status of pending requests and work deadlines and provision of proactive customer service to internal and external clients

2. Advice to staff members on their personal benefits, entitlements and contractual events

●Provide professional advice on personal benefits and entitlements to staff members, notably on the eligibility criteria, intervals, amounts and payment processes

● Advise staff members on the packages associated with their contractual events: processes, eligibility criteria, salaries, allowances, benefits and entitlement payments

3. Implementation of HR strategies and procedures, focusing on achievement of the following results:       

●Full compliance of HR processes and records with UN and UNOPS rules, regulations, policies and strategies

●Input to the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management

●Support to Team Lead – Staff Administration on management, implementation, monitoring of various HR initiatives

4. Knowledge building and knowledge sharing, focusing on achievement of the following results:

● Participation in the trainings for the operations/ projects staff on HR

● Contributions to knowledge networks and communities of practice

● Develop focused knowledge on specific benefits and entitlements, acting an expert and reference within the team

Competencies

● Integrity & Inclusion

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same.  Upholds organizational and ethical norms.  Maintains high standards of trustworthiness.  Role model for diversity and inclusion.

● Leading Self and Others

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilising appropriate leadership styles

● Partnering

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

● Results orientation

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them.  Understands that responsible use of resources maximizes our impact on our beneficiaries.

● Agility

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behaviour. Performance is consistent, even under pressure. Always pursues continuous improvements.

● Solution Focused

Evaluates data and courses of action to reach logical, pragmatic decisions.  Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

● Effective communication

Expresses ideas or facts in a clear, concise and open manner.  Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground

Education/Experience/Language requirements

Education:

- High school diploma required. Secondary Education with specialized certification in HR an asset.

- A BA or MA degree may substitute required years of work experience.

Experience:

- 6 years progressive experience in supporting a human resource management in the areas of contract administration, benefits and entitlements

- Knowledge of  UN policies, procedures and practices

- Proficiency in computers and office software packages (MS Office, Google) and experience in handling of web-based management systems is required

- Experience in use of HR information systems, including OneUNOPS is desirable

Language Requirements:

- Fluency in written and oral English.

- Fluency in French/ Spanish is highly desirable.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement
Contract level:  LICA-6
Contract duration: Open-ended

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

● Please note that the closing date is midnight Copenhagen time.

● Applications received after the closing date will not be considered.

● Only those candidates that are short-listed for interviews will be notified.

● Qualified female candidates are strongly encouraged to apply.

● UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

● Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types

● UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

● For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.

● The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. 
Recruitment/internship in UNOPS is contingent on the results of such checks.