TITLE: Operations Manager

PROJECT: Global Health Supply Chain – Procurement and Supply Management (GHSC GHSC-PSM) RDMA

JOB LOCATION: Bangkok, Thailand              

Chemonics seeks an Operations Manager for the USAID Global Health Supply Chain: Procurement and Supply Management (GHSC-PSM) Program in Thailand and Laos. This activity is supported by the United States’ President’s Malaria Initiative (PMI).  Through this support, PMI and its partners will implement malaria control interventions in Thailand and Laos primarily through the management and distribution of vital commodities to vulnerable populations.

GHSC-PSM has a small project office based in Bangkok with a team of three staff; a supply chain technical advisor, a malaria advisor, and an operations manager, who work closely together to provide technical assistance to the Ministry of Health (MOH) and partners to strengthen the countries’ capacity in supply chain management for malaria prevention, rapid response to malaria pandemic or outbreak, and timely availability of quality malaria medicines.

The Operations Manager will provide management oversight of all financial, administrative and logistical aspects of the GHSC-PSM project. S/he will support the execution of technical strategies and work plans by oversee the administration of standard operations and financial procedures; manage in-country logistics related to the procurement and distribution of malaria commodities; and maintain effective communications with USAID, Chemonics’ home office, public and private sector groups, and other donors and cooperating agencies.

This position is based in Bangkok with occasional travel within Thailand and Laos. This is a full-time project-based position that will be renewed annually based on USAID-funding.

Principal Duties and Responsibilities (Essential Functions)

• Manage office operations in adherence with policies and procedures in project management, including HR management, procurement, finance, and administration;

• Oversee finances and cash flow; ensure expenditure forecasts are prepared, reviewed, and submitted as needed;

• Maintain good knowledge and understanding of office procedures as set forth in the field office policy manual;

• Provide management support to ensure smooth team performance, and ensure the use of appropriate management methodologies to plan, organize, and utilize resources to achieve goals;

• Ensure regular communications between field office and HO – sharing country needs/updates and responding to home office needs;

• Support the development of quarterly, annual and technical reports, in close collaboration with the technical team, and ensure the timely submission of deliverables;

• Support the develop and implementation of annual work plans and budgets that reflect the priorities of USAID, the ministry of health, and other stakeholders;

• Support the supply chain coordinator with national quantification and forecasting of malaria commodities activities as needed;

• Support data collection and reporting on commodity quantification, forecasting, and supply planning;

• Maintain strong and positive working relationships with clients and partners including USAID and local government counterparts, and malaria or supply chain stakeholders;

• Support all procurement and logistics activities: ensure compliance with procurement standard operating procedures, including supplier order fulfillment, order tracking, customs clearance/freight forwarding, storage and distribution, and logistics management information systems;

• Lead coordination of supply chain management activities related to the procurement and distribution of malaria commodities in Thailand and Laos;

• Coordinate with relevant stakeholders in the provision of assistance to build the capacity and capability of national systems;

• Advanced degree in international development, public health or a related discipline, and a minimum of 5 years of professional experience;

• Experience working on USAID or other donor health programs (experience in pharmaceutical procurement, health logistics, supply chain management systems or malaria a plus);

• Proven operational, administrative and organizational skills

• Ability to work independently and in groups, to manage multiple tasks concurrently, and to meet deadlines with attention to detail and quality

• Financial management and budgeting skills

• Excellent interpersonal, written, and oral communications skills with a demonstrate ability to communicate clearly. Fluency in English and Thai required; proficiency in Laotian a plus  

• Demonstrated leadership and versatility, to contribute effectively to a small high-performing team;

• Demonstrated resourcefulness in problem-solving and initiative to learn new skills

• Ability to work with donors and cooperating partners;

Location of Assignment

• This is a full-time position for the life of the contract based in Bangkok, Thailand, with occasional travel to Laos.

Application Instructions

• Submit your cover letter and a copy of your updated CV to this link by April 15, 2019. No telephone inquiries, please. Only finalists will be contacted.