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Bangkok Post Public Company Limited

สมัครงาน : Customer Relation Executive

วันที่ลงประกาศ 29 ม.ค. 68 | เปิดดู 5,117

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Bangkok Post Public Company Limited publishes and distributes in print and digital media the Bangkok Post, an English-language daily newspaper.

The Company also subsidiaries and a jointly controlled entity publish and distribute the Thai-language edition, Forbes Thailand.

รายละเอียดงาน

Job Descriptions

  • Contact subscribers to make their renewal payments by communicating them via phone, emails or letters.
  • Prepare relevant documents of subscription sales and deliver to customers such as quotation, purchase order etc.
  • Track on time payments with provided credit terms for Corporate customers (Credit Control).
  • Receive customers' complaints over the phone and solve them problems.
  • Keep records of subscription data to CRM system (such as data on changing address, temporary subscription suspension, subscription extension.)
  • Keep sales records of new subscription or subscription renewal and key in payment records to CRM system.
  • Receive customers' complaints and solve delivery problems on weekend and holidays.
  • Increase new subscription members.
  • Others as assigned by supervisor.

คุณสมบัติผู้สมัคร

Required Qualifications

  • Bachelor's degree in Bachelor's degree or higher in the relevant fields..
  • At least 1 year of experience in the similar role or in the filed related.
  • Good in communication, convincing and problem-solving skills.
  • Good level of written and verbal English language skills.
  • Good in Microsoft 365 and CRM (Customer Relationship Management).
  • Good attitude and service minded.
  • Keen on customer relationship management, subscription-based knowledge and trends.
  • Good in digital medias and trends.

ติดต่อ

Bangkok Post Public Company Limited

136 Bangkok Post Building, Sunthornkosa Road, Klongtoey, Bangkok 10110
Contact: Human Resources Department

Tel: 02-616-4000 #1820

Fax: 02-616-4559

Email: recruit@bangkokpost.co.th

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