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 Vespiario (Thailand) Co.,Ltd.

Position : Warranry Officer

Publish on Dec 21, 2016 | Viewed 8,246

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Vespiario (Thailand) Co.,Ltd., is the sole authorized Thailand importer and distributor of the iconic Vespa brand of Italian scooters. Stylish andunmistakable, Vespa is the authentic scooter since 1946 and will soon be officially available in Thailand. To support this expansion we havean immediate opening for the following position:

Job description

  • Maintaining good working relationships between customers, dealerships and manufacturers
  • Being a point of contact for those who have sent in claims. Assessing and then organising and filling out paperwork pertaining to claims
  • Scheduling warranty payments and procedures
  • Following up warranty issues
  • Maintaining an up to date status on all requested certifications and licences
  • Answering warranty related queries
  • Ensuring correct filing and storage of paperwork and records in case it is needed at a later date
  • Liaising with accounting teams to ensure payment is received for any work commissioned
  • Being in contact with any engineering or technical teams to schedule work carried out as part of a claim
  • Arranging for delivery of parts or replacement items if a claim requires it
  • Scheduling servicing or repair appointments
  • Keeping abreast of company news and policies to ensure claims are assessed along the correct lines

Qualification

  • Bachelor degree or higher.
  • Male / Female age between 25 - 40 years old
  • At least 2 years experience  in  Warranty Officer especially in motorcycle parts business. 
  • Experience in motorcycle manufacturer will be an advantage
  • Eager, enthusiastic with good team working skill
  • Good command in temper and task management to achieve section target
  • Good presentation skills in both Thai and English
  • Ability to communicate in English is an advantage is an advantage 
  • Computer literacy (excel, word, power point, access)