Post Title  :  Human Resources Clerk (ROSEAP/2014/SC/005)

Duty Station  :  UNODC Regional Office for Southeast Asia and the Pacific Bangkok, Thailand

Type of Contract  :  Service Contract. SB-2, Thai national only

Duration  :  One year with possibility of renewal subject to funding availability

Application deadline  :  Extended to 7 September 2014

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ORGANIZATIONAL CONTEXT:

          Under the guidance and supervision of the Regional Representative, the HR Clerk provides support to HR services at UNODC ROSEAP ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The HR Clerk promotes a client-oriented and consistent with rules and regulations approach in the Unit.

          The HR Clerk works in close collaboration with the Management Support and Business Development, Programme, Operations teams and projects’ staff in the office to exchange information and ensure consistent service delivery.

FUNCTIONS / KEY RESULTS EXPECTED:

Summary of key functions:

• Support to implementation of HR strategies
• Support to implementation of HR services
• Support to UN-related surveys
• Support to knowledge building and knowledge sharing

1.  Provides support to the implementation of HR strategies focusing on achievement of the following results:

• Full compliance of HR processes and records with UNDP/UNODC rules, regulations, policies and strategies.
• Provision of inputs to preparation of administrative team results-oriented workplans.

2.  Implements HR services focusing on achievement of the following results:

• Processing of contracts (Fixed Term, Service Contract, Consultant) and tracking of HR transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas.
• Provision of inputs to the UNODC staffing table and UNODC rosters.
• Collection of background information/ documents for submissions to the Local Appointment and Promotion Board (LAPB).
• Preparation of routine correspondence, faxes, memoranda and reports in accordance with UNODC SOP.
• Extracting, inputting, copying and filing data from various sources.
• Maintenance of proper filing system for HR records and documents.

3.  Provides support to the conduct of UN/UNODC-related surveys focusing on achievement of the following results:

• Collection, copying, filing data for comprehensive and interim local salary, support to LSSC, hardship and place-to-place surveys.

4.  Supports knowledge building and knowledge sharing in the UNODC focusing on achievement of the following results:

• Participation in the training for the operations/projects staff on HR.
• Contribution to knowledge networks and communities of practice.

IMPACT OF RESULTS:

          The key results have an impact on the execution of the UNODC HR services in terms of quality and accuracy of work completed. Accurate and properly documented records enhance UNODC capability in the HR management.

COMPETENCIES AND CRITICAL SUCCESS FACTORS:

OPERATIONAL EFFECTIVENESS

• Ability to perform a variety of repetitive and routine tasks and duties related to human resources
• Ability to review data, identify and adjust discrepancies
• Ability to handle a large volume of work possibly under time constraints
• Good knowledge of administrative rules and regulations
• Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, ATLAS, as required
• Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
• Ability to organize and complete multiple tasks by establishing priorities

Managing  data

• Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
• Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
• Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
• Interprets data, draws conclusions and/or identifies patterns which support the work of others

Managing documents, correspondence and reports

• Creates, edits and presents information (queries, reports, documents)  in visually pleasing, clear and presentable formats  such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software 
• Edits, formats and provides inputs to correspondence, reports, documents and/or presentations using work processing, spreadsheets and databases meeting quality standards and requiring minimal correction 
• Shows sound grasp of grammar, spelling and structure in the required language 
• Ensures correspondence, reports and documents comply with established UN standards
• Ability to produce accurate and well documented records conforming to the required standard

Planning, organizing and multi-tasking

• Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
• Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
• Demonstrates ability to quickly shift from one task to another to meet multiple support needs
• Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
• Promoting learning and knowledge management/sharing is the responsibility of each staff member.

QUALIFICATIONS AND BACKGROUND:

Education  :  Completion of high school education or equivalent. University Degree in Liberal Arts, Human Resources, Public Administration, Finance, Economics, Political Sciences and Social Sciences would be desirable, but it is not a requirement.

Experience  :  4 years of relevant administrative experience. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.

Language  :  Fluency in the UN and national language of the duty station.

HOW TO APPLY:

Interested applicants should submit the following documents:

(a)  Letter of interest clearly stating suitability for the position 

(b)  UN Personal History Form and detailed curriculum vitae based on the criteria stated above. UN Personal History Form could be downloaded from http://www.unodc.org/southeastasiaandpacific/en/who-we-are/job-opportunities.html

Please submit the application by e-mail to: <RCEAP.Recruitment@unodc.org>.